The Home Affairs Department has failed to efficaciously modulate migration agents, botching investigations into superior complaints including astatine slightest 1 allegation of enactment trafficking.
A damning Commonwealth auditor-general study accused the Home Affairs-managed Office of Migration Agents Registration Authority of a big of failures successful supervising the migration agents who facilitate the accomplishment of susceptible radical into the country.
“Home Affairs’ regularisation of migration agents is not effective. There is an lack of regulatory enactment to show the activities of registered agents, and the section does not instrumentality timely and effectual enactment successful effect to complaints it receives astir the activities of registered agents,” the Australian National Audit Office study published connected Wednesday found.
It recovered the section did not decently show agents and had not utilized the information it had disposable to instrumentality risks from mediocre behaviour retired of the migration system.
In 1 example, the section failed to decently analyse an cause suspected of enactment trafficking aft it had been alerted by the Australian Border Force.
The reappraisal besides urged an overhaul of an support strategy that allowed agents to person their registrations automatically approved adjacent erstwhile facing galore complaints.